Ordering Information
  • When placing orders to our online store, please note the minimum order quantity requirement for different items
  • All parcels are shipped by registered maill
  • Delivery time will normally be 8-12 weeks for surface mail and 15 -20 days for air or express mail
  • Postage is based on product sizes, volume, packing and shipping destinations. For large quantity order, please contact us for LCL shipment arrangement and volume discount.
  • It is customers’ responsibility to comply with import regulations placed by your local country
  • Depending on the regulations in your country, local taxes and/or additional fees may apply. All additional charges must be paid by the recipient
  • For any enquiries, please contact us at: info@softtoy.com.hk
Standard Design Items

Each of our products is a superb piece of craftsmanship which is quality assured.

We produce made-to-order products. Based on our standard designs, customers can choose different toy sizes, colours, or plush fabrics to personalize the products. Customers can also request to add label, logo or accessories to each product.

To provide higher flexibility to customers, we set minimum order quantity at the lowest level.

Your ideas to customise our standard items are welcome. Please feel free to contact us and discuss.